MaxHeatUFH
Returns Policy
Our returns policy lasts for 30 days from the date of purchase.
If 30 days have passed since your purchase we are unable to offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please note that for all returns there is a mandatory 20% warehouse re-stocking charge applied to your refund.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds may be granted (if applicable):
- Any item returned that is not in its original condition
- Is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after purchase.
Please contact your dedicated account manager for details with regards to your return including the returns address.